IIB 118TH CONGRESS 2D SESSION H. R. 3784 IN THE SENATE OF THE UNITED STATES SEPTEMBER 18, 2024 Received; read twice and referred to the Committee on Finance AN ACT To amend title VII of the Social Security Act to provide for a single point of contact at the Social Security Ad- ministration for individuals who are victims of identity theft. Be it enacted by the Senate and House of Representa- 1 tives of the United States of America in Congress assembled, 2 VerDate Sep 11 2014 01:53 Sep 19, 2024 Jkt 049200 PO 00000 Frm 00001 Fmt 6652 Sfmt 6201 E:\BILLS\H3784.RFS H3784 ssavage on LAPJG3WLY3PROD with BILLS 2 HR 3784 RFS SECTION 1. SHORT TITLE. 1 This Act may be cited as the ‘‘Improving Social Secu- 2 rity’s Service to Victims of Identity Theft Act’’. 3 SEC. 2. SINGLE POINT OF CONTACT FOR IDENTITY THEFT 4 VICTIMS. 5 (a) IN GENERAL.—Title VII of the Social Security 6 Act (42 U.S.C. 901 et seq.) is amended by adding at the 7 end the following: 8 ‘‘SEC. 714. SINGLE POINT OF CONTACT FOR IDENTITY 9 THEFT VICTIMS. 10 ‘‘(a) IN GENERAL.—The Commissioner of Social Se- 11 curity shall establish and implement procedures to ensure 12 that any individual whose social security account number 13 has been misused (such as to fraudulently obtain benefits 14 under title II, VIII, or XVI of this Act, or in a manner 15 that affects an individual’s records at the Social Security 16 Administration, or in a manner that prompts the indi- 17 vidual to request a new social security account number) 18 or whose social security card has been lost in the course 19 of transmission to the individual has a single point of con- 20 tact at the Social Security Administration throughout the 21 resolution of the individual’s case. The single point of con- 22 tact shall track the individual’s case to completion and co- 23 ordinate with other units to resolve issues as quickly as 24 possible. 25 ‘‘(b) SINGLE POINT OF CONTACT.— 26 VerDate Sep 11 2014 01:53 Sep 19, 2024 Jkt 049200 PO 00000 Frm 00002 Fmt 6652 Sfmt 6201 E:\BILLS\H3784.RFS H3784 ssavage on LAPJG3WLY3PROD with BILLS 3 HR 3784 RFS ‘‘(1) IN GENERAL.—For purposes of subsection 1 (a), the single point of contact shall consist of a 2 team or subset of specially trained employees who— 3 ‘‘(A) have the ability to coordinate with 4 other units to resolve the issues involved in the 5 individual’s case, and 6 ‘‘(B) shall be accountable for the case until 7 its resolution. 8 ‘‘(2) TEAM OR SUBSET.—The employees in- 9 cluded within the team or subset described in para- 10 graph (1) may change as required to meet the needs 11 of the Social Security Administration, provided that 12 procedures have been established to— 13 ‘‘(A) ensure continuity of records and case 14 history, and 15 ‘‘(B) notify the individual when appro- 16 priate.’’. 17 (b) EFFECTIVE DATE.—The amendment made by 18 subsection (a) shall take effect 180 days after the date 19 of enactment of this Act. 20 Passed the House of Representatives September 17, 2024. Attest: KEVIN F. MCCUMBER, Clerk. VerDate Sep 11 2014 01:53 Sep 19, 2024 Jkt 049200 PO 00000 Frm 00003 Fmt 6652 Sfmt 6201 E:\BILLS\H3784.RFS H3784 ssavage on LAPJG3WLY3PROD with BILLS