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I
116TH CONGRESS
1ST SESSION H. R. 5004
To permit employees to request changes to their work schedules without
fear of retaliation and to ensure that employers consider these requests,
and to require employers to provide more predictable and stable schedules
for employees in certain occupations with evidence of unpredictable and
unstable scheduling practices that negatively affect employees, and for
other purposes.
IN THE HOUSE OF REPRESENTATIVES
NOVEMBER 8, 2019
Ms. DELAURO (for herself, Mr. LOWENTHAL, Mrs. NAPOLITANO, Mr. LEVIN
of Michigan, Mr. PASCRELL, Mrs. DINGELL, Ms. NORTON, Mr. POCAN,
Mr. SERRANO, Mr. CICILLINE, Mr. AGUILAR, Mr. GRIJALVA, Ms. OMAR,
Mr. KILDEE, Ms. ESHOO, Ms. LEE of California, Ms. SCHAKOWSKY, Mr.
ESPAILLAT, Mr. HASTINGS, Mr. KHANNA, Mr. LARSON of Connecticut,
Mr. RYAN, Mrs. TORRES of California, Mr. DANNY K. DAVIS of Illinois,
Mrs. WATSON COLEMAN, Mr. SMITH of Washington, Mrs. CAROLYN B.
MALONEY of New York, Mrs. BEATTY, Mr. DESAULNIER, Ms. BONAMICI,
Ms. JAYAPAL, Miss RICE of New York, Mr. MCGOVERN, Mr. GARCI´A of
Illinois, Mr. PALLONE, Ms. MCCOLLUM, Mr. TONKO, Mr. KENNEDY, Mr.
LANGEVIN, Ms. PINGREE, and Ms. ROYBAL-ALLARD) introduced the fol-
lowing bill; which was referred to the Committee on Education and
Labor, and in addition to the Committees on House Administration,
Oversight and Reform, and the Judiciary, for a period to be subsequently
determined by the Speaker, in each case for consideration of such provi-
sions as fall within the jurisdiction of the committee concerned
A BILL
To permit employees to request changes to their work sched-
ules without fear of retaliation and to ensure that em-
ployers consider these requests, and to require employers
to provide more predictable and stable schedules for em-
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•HR 5004 IH
ployees in certain occupations with evidence of unpredict-
able and unstable scheduling practices that negatively
affect employees, and for other purposes.
Be it enacted by the Senate and House of Representa-
1
tives of the United States of America in Congress assembled,
2
SECTION 1. SHORT TITLE; FINDINGS.
3
(a) SHORT TITLE.—This Act may be cited as the
4
‘‘Schedules That Work Act’’.
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(b) FINDINGS.—Congress finds the following:
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(1) The vast majority of the United States
7
workforce today is juggling responsibilities at home
8
and at work. Women are primary breadwinners or
9
co-breadwinners in 64 percent of families in the
10
United States.
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(2) Despite the dual responsibilities of today’s
12
workforce, both hourly and salaried workers often
13
have little ability to make changes to their work
14
schedules when those changes are needed to accom-
15
modate family responsibilities.
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(3)(A) Mothers working in low-wage jobs are
17
more likely to be the primary or sole breadwinner for
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their families than mothers working in higher-wage
19
jobs. For example, nearly 7 in 10 mothers in the
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one-fifth of households in the United States with the
21
lowest incomes bring home all or most of their fami-
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lies’ income, compared to less than one-third of their
1
counterparts in the highest-income quintile.
2
(B) At the same time, low-wage workers have
3
the least control over their work schedules and the
4
most unpredictable schedules. Across industries,
5
more than half (55 percent) of low-paid hourly work-
6
ers report that they receive a week or less of notice
7
of their work schedules, and nearly two-thirds (65
8
percent) report that their employer controls the tim-
9
ing of their work hours. In some industries, ‘‘just-
10
in-time’’ scheduling practices, which base workers’
11
schedules on perceived consumer demand to mini-
12
mize labor costs, are particularly common. Employ-
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ers using these practices often post work schedules
14
with little notice, vary work hours widely from week
15
to week, cancel shifts at the last minute, and sched-
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ule employees for ‘‘on call’’ shifts (requiring an em-
17
ployee to call in to work to find out whether the em-
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ployee will have to work later that day) or
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‘‘clopening’’ shifts (requiring an employee to work a
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closing shift at night followed by an opening shift a
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few hours later). For example, surveys of nearly
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30,000 hourly workers employed by the 80 largest
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retail and food service chains in the United States
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show that—
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(i) about two-thirds of hourly retail and
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food service workers receive their work sched-
2
ules with less than 2 weeks’ advance notice;
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(ii) more than one in 4 hourly retail and
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food service workers have been scheduled for
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on-call shifts, and half have worked ‘‘clopening’’
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shifts; and
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(iii) only one in 5 hourly retail and food
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service workers report working a regular day-
9
time schedule.
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(4) Unfair work scheduling practices make it
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difficult for low-wage workers to—
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(A) provide necessary care for children and
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other family members, including securing and
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maintaining stable child care;
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(B) access and receive needed care for the
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workers’ own serious health conditions;
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(C) pursue workforce training;
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(D) get or keep a second job, which many
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workers need to make ends meet;
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(E) plan for and access transportation to
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reach worksites; and
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(F) qualify for and maintain eligibility for
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needed public benefits and work supports, such
24
as child care subsidies and benefits under the
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supplemental nutrition assistance program, due
1
to fluctuations in income and work hours.
2
(5) A growing body of research demonstrates
3
that unstable and unpredictable work schedules have
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significant detrimental impacts on sleep quality,
5
mental health, and happiness, and are associated
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with unstable child care arrangements and negative
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health and behavioral outcomes for children. These
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work schedules—and the work-family conflict they
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produce—are also associated with higher rates of
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turnover, which creates further instability for em-
11
ployers and workers. Workers of color are also more
12
likely than their White counterparts, even compared
13
to White coworkers at the same company, to experi-
14
ence unstable work schedules. For example:
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(A) Unstable work schedules lead to more
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household economic strain and time conflicts,
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and hurt the well-being of parents. While
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household economic strain, time conflicts, and
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the well-being of parents may all negatively im-
20
pact the health and behavior of a child, a par-
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ent’s well-being is the most significant factor in
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determining the behavior and health outcomes
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of a child. The more severe the work schedule
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•HR 5004 IH
instability, the worse the child’s behavior and
1
health outcomes.
2
(B) The exposure of a parent to on-call
3
shifts and last-minute shift changes are associ-
4
ated with more unstable child care arrange-
5
ments and with the use of siblings to provide
6
care.
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(C) Work schedule instability causes more
8
work-family conflict, which increases the chance
9
that a worker will be forced to leave his or her
10
job. This turnover is associated with downward
11
mobility of the worker’s earnings.
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(D)(i) Relative to White workers, workers
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of color are more likely to—
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(I) have cancelled shifts;
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(II) have on-call shifts;
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(III) be involuntary part-time work-
17
ers;
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(IV) have trouble getting time off;
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and
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(V) work ‘‘clopening’’ shifts, as de-
21
scribed in paragraph (3)(B).
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(ii) The statistics described in clause (i) re-
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main true after controlling for demographics,
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human capital, worker power, firm segregation,
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•HR 5004 IH
and discordance with the race or ethnicity of
1
the worker and the manager. Race gaps in job
2
quality are greater for women of color.
3
(E) Workers who receive shorter advanced
4
notice, those who work on-call shifts, those who
5
experience last minute shift cancellation and
6
timing changes, and those with more volatile
7
work hours are more likely to experience hun-
8
ger, residential hardships, and more overall eco-
9
nomic hardship.
10
(6) Unpredictable and unstable work schedules
11
are common in a wide range of occupations, with
12
evidence of particular concentration in food service,
13
retail, cleaning, hospitality, and warehouse occupa-
14
tions. These occupations are critically important to
15
the United States economy.
16
(7) Employers that have implemented fair work
17
scheduling policies that allow workers to have more
18
control over their work schedules, and provide more
19
predictable and stable schedules, have experienced
20
significant benefits, including reductions in absentee-
21
ism and workforce turnover, and increased worker
22
morale and engagement. For example, when Gap
23
Inc. piloted strategies to make work schedules more
24
stable and predictable for employees, the Gap Inc.
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•HR 5004 IH
stores that implemented these strategies experienced
1
higher productivity, and a 7-percent increase in
2
sales, compared to those Gap Inc. stores that did not
3
implement these strategies.
4
(8) This Act is a first step in responding to the
5
needs of workers for a voice in the timing of their
6
work hours and for more predictable schedules.
7
SEC. 2. DEFINITIONS.
8
As used in this Act:
9
(1) BONA FIDE BUSINESS REASON.—The term
10
‘‘bona fide business reason’’ means—
11
(A) the identifiable burden of additional
12
costs to an employer, including the cost of pro-
13
ductivity loss, retraining or hiring employees, or
14
transferring employees from one facility to an-
15
other facility;
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(B) a significant detrimental effect on the
17
employer’s ability to meet organizational needs
18
or customer demand;
19
(C) a significant inability of the employer,
20
despite best efforts, to reorganize work among
21
existing (as of the date of the reorganization)
22
staff;
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(D) a significant detrimental effect on
24
business performance;
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(E) insufficiency of work during the peri-
1
ods an employee proposes to work;
2
(F) the need to balance competing sched-
3
uling requests when it is not possible to grant
4
all such requests without a significant detri-
5
mental effect on the employer’s ability to meet
6
organizational needs; or
7
(G) such other reason as may be specified
8
by the Secretary of Labor (or the corresponding
9
administrative officer specified in section 9).
10
(2) CAREER-RELATED EDUCATIONAL OR TRAIN-
11
ING
PROGRAM.—The term ‘‘career-related edu-
12
cational or training program’’ means an educational
13
or training program or program of study offered by
14
a public, private, or nonprofit career and technical
15
education school, institution of higher education, or
16
other entity that provides academic education, career
17
and technical education, or training (including reme-
18
dial education or English as a second language, as
19
appropriate), that is a program that leads to a rec-
20
ognized postsecondary credential (as identified under
21
section 122(d) of the Workforce Innovation and Op-
22
portunity Act (29 U.S.C. 3152(d)), and provides ca-
23
reer awareness information. The term includes a
24
program allowable under the Workforce Innovation
25
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•HR 5004 IH
and Opportunity Act (29 U.S.C. 3101 et seq.), the
1
Carl D. Perkins Career and Technical Education
2
Act of 2006 (20 U.S.C. 2301 et seq.), or the Higher
3
Education Act of 1965 (20 U.S.C. 1001 et seq.),
4
without regard to whether or not the program is
5
funded under the corresponding Act.
6
(3) CAREGIVER.—The term ‘‘caregiver’’ means
7
an individual with the status of being a significant
8
provider of—
9
(A) ongoing care or education, including
10
responsibility for securing the ongoing care or
11
education, of a child; or
12
(B) ongoing care, including responsibility
13
for securing the ongoing care, of—
14
(i) a person with a serious health con-
15
dition who is in a family relationship with
16
the individual; or
17
(ii) a parent of the individual, who is
18
age 65 or older.
19
(4) CHILD.—The term ‘‘child’’ means a biologi-
20
cal, adopted, or foster child, a stepchild, a legal
21
ward, or a child of a person standing in loco
22
parentis to that child, who is—
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(A) under age 18; or
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•HR 5004 IH
(B) age 18 or older and incapable of self-
1
care because of a mental or physical disability.
2
(5) COMMERCE
TERMS.—The terms ‘‘com-
3
merce’’ and ‘‘industry or activity affecting com-
4
merce’’ have the meanings given the terms in section
5
101 of the Family and Medical Leave Act of 1993
6
(29 U.S.C. 2611).
7
(6) COVERED EMPLOYER.—
8
(A) IN GENERAL.—The term ‘‘covered em-
9
ployer’’—
10
(i) means any person engaged in com-
11
merce or in any industry or activity affect-
12
ing commerce who employs 15 or more em-
13
ployees (described in paragraph (9)(A));
14
(ii) includes any person who acts, di-
15
rectly or indirectly, in the interest of such
16
an employer to any of the employees (de-
17
scribed in paragraph (9)(A)) of such em-
18
ployer;
19
(iii) includes any successor in interest
20
of such an employer; and
21
(iv) includes an agency described in
22
subparagraph (A)(iii) of section 101(4) of
23
the Family and Medical Leave Act of 1993
24
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