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II
116TH CONGRESS
1ST SESSION
S. 2279
To make necessary reforms to improve compliance with loss mitigation re-
quirements by servicers of mortgages for single family housing insured
by the FHA, and for other purposes.
IN THE SENATE OF THE UNITED STATES
JULY 25, 2019
Ms. CORTEZ MASTO (for herself and Mr. VAN HOLLEN) introduced the fol-
lowing bill; which was read twice and referred to the Committee on Bank-
ing, Housing, and Urban Affairs
A BILL
To make necessary reforms to improve compliance with loss
mitigation requirements by servicers of mortgages for
single family housing insured by the FHA, and for other
purposes.
Be it enacted by the Senate and House of Representa-
1
tives of the United States of America in Congress assembled,
2
SECTION 1. SHORT TITLE.
3
This Act may be cited as the ββFHA Foreclosure Pre-
4
vention Act of 2019ββ.
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β’S 2279 IS
SEC. 2. DOCUMENTATION OF LOSS MITIGATION EFFORTS.
1
Section 204(a) of the National Housing Act (12
2
U.S.C. 1710(a)) is amended by adding at the end the fol-
3
lowing:
4
ββ(10) DOCUMENTATION OF LOSS MITIGATION
5
EFFORTS.β
6
ββ(A) IN GENERAL.βNotwithstanding any
7
other provision of this title, the Secretary may
8
not pay insurance benefits to any mortgagee of
9
a single family mortgage insured under this Act
10
unless the mortgagee or other servicer for the
11
mortgage has provided documentation to the
12
Secretary that is sufficient to demonstrate com-
13
pliance with any requirements of the Secretary
14
applicable to the mortgage relating to loss miti-
15
gation.
16
ββ(B) RULE OF CONSTRUCTION.βNothing
17
in this paragraph may be construed to limit the
18
authority of the Secretary to impose civil mone-
19
tary penalties.ββ.
20
SEC. 3. HUD OVERSIGHT OF SERVICERS.
21
Section 533 of the National Housing Act (12 U.S.C.
22
1735fβ11) is amended by adding at the end the following:
23
ββ(d) OVERSIGHT OF MORTGAGE SERVICERS.β
24
ββ(1) OVERSIGHT.β
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β’S 2279 IS
ββ(A) IN
GENERAL.βThe Secretary shall
1
conduct oversight of servicers of single family
2
mortgages insured under this Act on a regular
3
and ongoing basis and in a manner designed
4
toβ
5
ββ(i) ensure that the servicers comply
6
with the requirements of this Act and the
7
standards and guidelines established by the
8
Secretary for the servicing of those mort-
9
gages; and
10
ββ(ii) identify systemic problems and
11
trends with the compliance described in
12
clause (i).
13
ββ(B) LOSS MITIGATION REQUIREMENTS.β
14
The oversight conducted under subparagraph
15
(A) shall includeβ
16
ββ(i) oversight designed to ensure that
17
the servicers comply with the requirements
18
under this Act, and the standards and
19
guidelines established by the Secretary, for
20
loss mitigation; and
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ββ(ii) appropriate sampling and review
22
of the compliance described in clause (i),
23
including
direct
information
collection
24
through generally accepted means from
25
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β’S 2279 IS
borrowers whose files were sampled, such
1
as surveys, focus groups, interview, or
2
other similar measures.
3
ββ(2)
CORRECTIVE
ACTION.βThe
Secretary
4
shall take such actions as may be necessary to rem-
5
edy failures by servicers of single family mortgages
6
insured under this Act to comply with the require-
7
ments of this Act and the standards and guidelines
8
established by the Secretary for the servicing of
9
those mortgages, including ordering noncompliant
10
servicers to take corrective actions, including barring
11
foreclosure and cancelling from the borrowerβs ac-
12
count balance and from any insurance claim any in-
13
terest and other fees that accrued during periods of
14
noncompliance.ββ.
15
SEC. 4. COMPLAINT PROCEDURE REGARDING LOSS MITI-
16
GATION.
17
Title V of the National Housing Act (12 U.S.C.
18
1731a et seq.) is amended by adding at the end the fol-
19
lowing:
20
ββSEC. 543. COMPLAINT PROCEDURE REGARDING LOSS
21
MITIGATION.
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ββ(a) COMPLAINT PROCEDURE FOR BORROWERS.β
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ββ(1) FEATURES.βThe Secretary shall establish
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and maintain a procedure for mortgagors under sin-
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β’S 2279 IS
gle family mortgages insured under this Act to reg-
1
ister complaints with the Secretary regarding serv-
2
icing, including loss mitigation actions, which
3
shallβ
4
ββ(A) include making available to the public
5
a website of the Department of Housing and
6
Urban Development, an e-mail address, a phone
7
number, and a mailing address for registering
8
complaints; and
9
ββ(B) provide an opportunity for servicers
10
to respond to complaints and submit informa-
11
tion regarding complaints.
12
ββ(2) ATTEMPT TO RESOLVE.βFor each com-
13
plaint registered under the procedure established
14
under this subsection, the Secretary shallβ
15
ββ(A) review the complaint and any re-
16
sponse by the servicer; and
17
ββ(B) seek to resolve any dispute between
18
the mortgagor and the servicer and make a de-
19
termination regarding the complaint.
20
ββ(3) USE OF INFORMATION.βIn making any
21
determination regarding the compliance of a servicer
22
with the requirements, standards, and guidelines for
23
servicing, including in identifying systemic problems
24
and trends with servicing, the Secretary shall take
25
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β’S 2279 IS
into consideration information obtained under the
1
procedure established under this subsection.
2
ββ(b) NOTIFICATION OF OPPORTUNITY TO APPEAL.β
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Upon making a determination with respect to a complaint
4
regarding servicing, the Secretary shall notify the com-
5
plainant ofβ
6
ββ(1) the determination;
7
ββ(2) the opportunity for the complainant to ap-
8
peal an adverse determination under the procedure
9
established under subsection (a); and
10
ββ(3) the requirements for and how to initiate
11
an appeal described in paragraph (2).
12
ββ(c) APPEALS PROCEDURE.β
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ββ(1) ESTABLISHMENT.βThe Secretaryβ
14
ββ(A) shall provide a procedure for mortga-
15
gors to appeal an adverse determination by the
16
Secretary regarding a complaint registered
17
under the procedure established under sub-
18
section (a); and
19
ββ(B) if appropriate, may take action pur-
20
suant to section 533(d)(2) with respect to a de-
21
cision on an appeal described in subparagraph
22
(A).
23
ββ(2) LIMITATION.βThe procedure established
24
under this subsection may not provide an appeal for
25
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β’S 2279 IS
any complaint that was previously appealed under
1
the procedure.
2
ββ(d) PROHIBITION
ON FORECLOSURE.βThe Sec-
3
retary shall prohibit the foreclosure of a mortgage during
4
any period that a complaint or appeal regarding the mort-
5
gage is pending under the procedures established under
6
this section and during a reasonable period after a com-
7
plainant is notified of a determination regarding a com-
8
plaint that provides the complainant an opportunity to ap-
9
peal the decision.
10
ββ(e) REPORTING.βThe Secretary shall submit an an-
11
nual report to Congress regarding complaints received
12
under the procedure maintained under subsection (a),
13
which shallβ
14
ββ(1) specify the number of complaints received,
15
disaggregated by types of complaints, status of com-
16
plaints, geographic distribution of complaints, and
17
average times for resolution of complaints;
18
ββ(2) include relevant information submitted by
19
servicers and any other information that the Sec-
20
retary considers relevant; and
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ββ(3) comply with any applicable privacy protec-
22
tions.ββ.
23
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β’S 2279 IS
SEC. 5. NOTICE TO BORROWERS OF LOSS MITIGATION STA-
1
TUS AND DECISIONS.
2
Section 204(a) of the National Housing Act (12
3
U.S.C. 1710(a)), as amended by section 2, is amended by
4
adding at the end the following:
5
ββ(11) NOTICE TO BORROWERS OF LOSS MITIGA-
6
TION STATUS AND DECISIONS.β
7
ββ(A) REQUIRED
NOTICE.βThe Secretary
8
shall require that, before any acceleration of the
9
indebtedness due under a mortgage, the servicer
10
for the mortgage shall provide written notice to
11
the mortgagor that includesβ
12
ββ(i) a summary explaining how the
13
servicer applied the loss mitigation option
14
priority analysis established by the Sec-
15
retary, including the loss mitigation review
16
waterfall under section III.A.2.j.iii of the
17
FHA Single Family Housing Policy Hand-
18
book 4000.1, or any successor provision,
19
and setting forth the actual information
20
entered in applying the analysis;
21
ββ(ii) if the servicer did not conduct
22
the analysis described in clause (i) because
23
the servicer determined that the mortgagor
24
did not express any interest in loss mitiga-
25
tion or provide appropriate documentsβ
26
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β’S 2279 IS
ββ(I) a statement of that deter-
1
mination;
2
ββ(II) a description of the actions
3
that the servicer took to solicit the
4
borrower for loss mitigation review
5
and obtain appropriate documents;
6
and
7
ββ(III) a statement of the dates
8
that the servicer took the actions de-
9
scribed in subclause (II);
10
ββ(iii) a statement setting forth the re-
11
sults of the monthly loss mitigation evalua-
12
tions of the servicer for the mortgage re-
13
quired under section 203.605(a) of title
14
24, Code of Federal Regulations, or any
15
successor regulation;
16
ββ(iv) with respect to any loss mitiga-
17
tion action for which the mortgagor was
18
determined to be ineligible, an explanation
19
of, and documentation showing, why the
20
mortgagor was determined to be ineligible;
21
ββ(v) a statement informing the bor-
22
rower that, upon the request of the bor-
23
rower, the Secretary shall provide the bor-
24
rower with all loss mitigation evaluation
25
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β’S 2279 IS
documentation required by the Secretary
1
with respect to the mortgage, including the
2
monthly evaluations described in clause
3
(iii); and
4
ββ(vi) information describing the proce-
5
dure under section 543(a) for registering
6
complaints regarding loss mitigation and
7
the procedure under section 543(c) for ap-
8
pealing the decision of a servicer regarding
9
loss mitigation actions.
10
ββ(B) REFERENCES.βThe notice required
11
under subparagraph (A) shallβ
12
ββ(i) contain references to the applica-
13
ble provisions of the applicable handbook
14
of the Department of Housing and Urban
15
Development regarding ongoing loss miti-
16
gation reviews and the standards for those
17
reviews; and
18
ββ(ii) identify how the provisions de-
19
scribed in clause (i) may be accessed on a
20
publicly accessible website of the Depart-
21
ment of Housing and Urban Develop-
22
ment.ββ.
23
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β’S 2279 IS
SEC. 6. RULE OF CONSTRUCTION.
1
Nothing in this Act may be construed to supercede,
2
or exempt any person from complying with, any provision
3
of the Real Estate Settlement Procedures Act of 1974 (12
4
U.S.C. 2601 et seq.) or any regulations issued under that
5
Act.
6
Γ
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