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I
116TH CONGRESS
1ST SESSION H. R. 3958
To make necessary reforms to improve compliance with loss mitigation re-
quirements by servicers of mortgages for single family housing insured
by the FHA and to prevent foreclosures on FHA borrowers, and for
other purposes.
IN THE HOUSE OF REPRESENTATIVES
JULY 25, 2019
Ms. WATERS (for herself, Mrs. CAROLYN B. MALONEY of New York, Mr.
CLAY, Ms. TLAIB, Mr. FOSTER, and Mr. CLEAVER) introduced the fol-
lowing bill; which was referred to the Committee on Financial Services
A BILL
To make necessary reforms to improve compliance with loss
mitigation requirements by servicers of mortgages for
single family housing insured by the FHA and to prevent
foreclosures on FHA borrowers, and for other purposes.
Be it enacted by the Senate and House of Representa-
1
tives of the United States of America in Congress assembled,
2
SECTION 1. SHORT TITLE.
3
This Act may be cited as the ‘‘FHA Foreclosure Pre-
4
vention Act of 2019’’.
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SEC. 2. DOCUMENTATION OF LOSS MITIGATION EFFORTS.
1
Subsection (a) of section 204 of the National Hous-
2
ing Act (12 U.S.C. 1710(a)) is amended by adding at the
3
end the following new paragraph:
4
‘‘(10) DOCUMENTATION OF LOSS MITIGATION
5
EFFORTS.—Notwithstanding any other provision of
6
this title, the Secretary may not pay insurance bene-
7
fits to any mortgagee of a single family mortgage in-
8
sured under this Act unless the mortgagee or other
9
servicer for the mortgage has provided documenta-
10
tion to the Secretary that is sufficient to dem-
11
onstrate compliance with any requirements of the
12
Secretary applicable to such mortgage relating to
13
loss mitigation. This paragraph may not be con-
14
strued to limit the authority of the Secretary to im-
15
pose civil monetary penalties.’’.
16
SEC. 3. HUD OVERSIGHT OF SERVICERS.
17
Section 533 of the National Housing Act (12 U.S.C.
18
1735f–11) is amended by adding at the end the following
19
new subsection:
20
‘‘(d) OVERSIGHT OF MORTGAGE SERVICERS.—
21
‘‘(1) OVERSIGHT.—
22
‘‘(A) IN
GENERAL.—The Secretary shall
23
conduct oversight of servicers of single family
24
mortgages insured under this Act on a regular
25
and ongoing basis and in a manner designed to
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•HR 3958 IH
ensure that such servicers comply with the re-
1
quirements of this Act and the standards and
2
guidelines established by the Secretary for serv-
3
icing of such mortgages and to identify systemic
4
problems and trends with such compliance.
5
‘‘(B) LOSS MITIGATION REQUIREMENTS.—
6
Such oversight shall include oversight designed
7
to ensure that such servicers comply with the
8
requirements under this Act, and the standards
9
and guidelines established by the Secretary, for
10
loss mitigation, and shall include appropriate
11
sampling and review of such servicer compli-
12
ance, including direct information collection
13
through generally accepted means from bor-
14
rowers whose files were sampled, such as sur-
15
veys, focus groups, interview, or other similar
16
measures.
17
‘‘(2)
CORRECTIVE
ACTION.—The
Secretary
18
shall take such actions as may be necessary to rem-
19
edy failures by servicers of single family mortgages
20
insured under this Act to comply with the require-
21
ments of this Act and the standards and guidelines
22
established by the Secretary for servicing of such
23
mortgages, including ordering non-compliant servi-
24
cers to take corrective actions, including barring
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•HR 3958 IH
foreclosure and cancelling from the borrowers ac-
1
count balance and from any insurance claim any in-
2
terest and other fees that accrued during periods of
3
noncompliance.’’.
4
SEC. 4. COMPLAINT PROCEDURE REGARDING LOSS MITI-
5
GATION.
6
Title V of the National Housing Act (12 U.S.C.
7
1731a et seq.) is amended by adding at the end the fol-
8
lowing new section:
9
‘‘SEC. 543. COMPLAINT PROCEDURE REGARDING LOSS
10
MITIGATION.
11
‘‘(a) COMPLAINT PROCEDURE FOR BORROWERS.—
12
‘‘(1) FEATURES.—The Secretary shall establish
13
and maintain a procedure for mortgagors under sin-
14
gle family mortgages insured under this Act to reg-
15
ister complaints with the Secretary regarding serv-
16
icing, including loss mitigation actions, which shall
17
include making available to the public a website of
18
the Department, an e-mail address, a phone number,
19
and a mailing address for such purpose. Such proce-
20
dure shall provide an opportunity for servicers to re-
21
spond to such complaints and submit information re-
22
garding complaints.
23
‘‘(2) ATTEMPT TO RESOLVE.—For each com-
24
plaint registered under the procedure established
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•HR 3958 IH
pursuant to this subsection, the Secretary shall re-
1
view the complaint and any response by the servicer
2
and shall seek to resolve any dispute between the
3
mortgagor and the servicer and make a determina-
4
tion with regard to complaint.
5
‘‘(3) USE OF INFORMATION.—In making any
6
determinations regarding servicers’ compliance with
7
the requirements, standards, and guidelines for serv-
8
icing, including in identifying systemic problems and
9
trends with servicing, the Secretary shall take into
10
consideration information obtained under the com-
11
plaint procedure under this subsection.
12
‘‘(b) NOTIFICATION OF OPPORTUNITY TO APPEAL.—
13
Upon making a determination with respect to a complaint,
14
the Secretary shall notify the complainant of such deter-
15
mination, of the opportunity for the complainant to appeal
16
an adverse determination under the procedure established
17
pursuant to subsection (a), and the requirements for and
18
how to initiate such an appeal.
19
‘‘(c) APPEALS PROCEDURE.—
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‘‘(1) ESTABLISHMENT.—The Secretary shall
21
provide a procedure for mortgagors to appeal an ad-
22
verse determination by the Secretary regarding a
23
complaint registered under the procedure established
24
pursuant to subsection (a), and, if appropriate, may
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•HR 3958 IH
take action pursuant to section 533(d)(2) pursuant
1
to a decision on such an appeal.
2
‘‘(2) LIMITATION.—The Secretary shall provide
3
that the procedure established pursuant to this sub-
4
section may not provide an appeal for any complaint
5
that was previously appealed under such procedure.
6
‘‘(d) PROHIBITION
ON FORECLOSURE.—The Sec-
7
retary shall prohibit the foreclosure of a mortgage during
8
any period that a complaint or appeal regarding such
9
mortgage is pending under the procedures established pur-
10
suant to this section and during a reasonable period after
11
a complainant is notified of a determination regarding a
12
complaint that provides the complainant an opportunity
13
to appeal such decision.
14
‘‘(e) REPORTING.—The Secretary shall submit a re-
15
port to the Congress annually regarding complaints re-
16
ceived under the procedure maintained pursuant to sub-
17
section (a), which shall specify the number of complaints
18
received, disaggregated by types of complaints, status of
19
complaints, geographic distribution of complaints, and av-
20
erage times for resolution of complaints, shall include rel-
21
evant information submitted by servicers, and shall in-
22
clude any other information that the Secretary considers
23
relevant. Such report shall comply with any applicable pri-
24
vacy protections.’’.
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SEC. 5. NOTICE TO BORROWERS OF LOSS MITIGATION STA-
1
TUS AND DECISIONS.
2
Subsection (a) of section 204 of the National Hous-
3
ing Act (12 U.S.C. 1710(a)), as amended by the preceding
4
provisions of this Act, is further amended by adding at
5
the end the following new paragraph:
6
‘‘(11) NOTICE TO BORROWERS OF LOSS MITIGA-
7
TION STATUS AND DECISIONS.—
8
‘‘(A) REQUIRED
NOTICE.—The Secretary
9
shall require that before any acceleration of the
10
indebtedness due under a mortgage, the servicer
11
for the mortgage shall provide written notice to
12
the mortgagor that includes—
13
‘‘(i) a summary explaining how the
14
servicer applied the loss mitigation option
15
priority analysis established by the Sec-
16
retary, including the loss mitigation review
17
waterfall under section III.A.2.j.iii of the
18
Secretary’s Handbook 4000.1 or any suc-
19
cessor provision, and setting forth the ac-
20
tual information entered in applying such
21
analysis;
22
‘‘(ii) with respect to any mortgage for
23
which the servicer did not conduct the
24
analysis referred to in clause (i) because
25
the servicer determined that the mortgagor
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did not express any interest in loss mitiga-
1
tion or provide appropriate documents—
2
‘‘(I) a statement of such deter-
3
mination;
4
‘‘(II) a description of the actions
5
that the servicer took to solicit the
6
borrower for loss mitigation review
7
and obtain appropriate documents;
8
and
9
‘‘(III) a statement of the dates
10
that the servicer took such actions;
11
and
12
‘‘(iii) a statement setting forth the re-
13
sults of the servicers’ monthly loss mitiga-
14
tion evaluations for the mortgage required
15
under section 203.605(a) of the Sec-
16
retary’s
regulations
(24
C.F.R.
17
203.605(a)) or any successor provision;
18
‘‘(iv) with respect to any loss mitiga-
19
tion action for which the mortgagor was
20
determined to be ineligible, an explanation
21
of, and documentation showing, why the
22
mortgagor was determined to be ineligible;
23
‘‘(v) a statement informing the bor-
24
rower that, upon the request of the bor-
25
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•HR 3958 IH
rower, the Secretary will provide the bor-
1
rower with all loss mitigation evaluation
2
documentation required by the Secretary
3
with respect to the mortgage, including
4
monthly evaluations referred to in clause
5
(iii); and
6
‘‘(vi) information describing the proce-
7
dure under section 543(a) for registering
8
complaints regarding loss mitigation and
9
the procedure under section 543(c) for ap-
10
pealing a servicer’s decisions regarding loss
11
mitigation actions.
12
‘‘(B) REFERENCES.—Such notice shall
13
contain references to the applicable provisions
14
of applicable handbook of the Secretary regard-
15
ing ongoing loss mitigation reviews and stand-
16
ards for such reviews and shall identify how
17
such provisions may be accessed on a publicly
18
accessible website of the Department.’’.
19
SEC. 6. RULE OF CONSTRUCTION.
20
Nothing in this Act may be construed to supercede,
21
or exempt any person from complying with, any provision
22
of the Real Estate Settlement Procedures Act of 1974 (12
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U.S.C. 2601 et seq.) or the regulations issued under such
1
Act.
2
Æ
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